Patients message after hours. Now someone replies.

NeverMiss is a front desk for your clinic's WhatsApp. It shares your timings, consultation charges and services, takes appointment requests, and sends each one to you, without ever giving medical advice.

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Never diagnoses or suggests medicines. Anyone describing an emergency is told to call 108 or go to the nearest hospital.

Careful with patients, fast with bookings

Most late-night messages are simple: are you open, what does it cost, can I come tomorrow. Those get answered. Anything medical goes to the doctor.

  1. The patient asks about charges and timingsIt answers from your own list of services and clinic hours.
  2. Symptoms are left to the doctorIt doesn't comment on what the problem might be. It offers an appointment instead.
  3. Your staff confirms the requestYou get the name, reason, preferred time and number on WhatsApp.

Rules it never breaks

A clinic's WhatsApp is not the place for an AI to play doctor. These limits are built in for every clinic and lab.

  • No diagnosisIt never guesses what a symptom means or whether it's serious.
  • No medicines or dosesIt never suggests a medicine, a dose or a home remedy.
  • No report readingFor labs, it never interprets values. The doctor explains reports.
  • Your charges onlyIt quotes consultation and test prices only from what you've added.
  • You confirm every slotIt takes requests and never promises a doctor is free.
Emergencies come first. If someone mentions chest pain, heavy bleeding, breathing trouble, unconsciousness or a serious injury, the first thing it says is to call 108 or go to the nearest hospital now.

What it handles for your front desk

Answers

The questions your receptionist repeats all day.

  • Timings and doctor daysClinic hours, which doctor sits when, Sunday hours.
  • Charges and servicesConsultation fees, treatment and test prices from your list.
  • Location and directionsYour address and landmark, every time someone asks.

Books

Requests your staff can confirm in seconds.

  • Appointment requestsPatient name, reason, preferred time and number.
  • Test bookings and home collectionFor labs: which test, when, and whether they want home collection.
  • Instant alert to youEach request goes to your WhatsApp the moment it's made.

Follows up

Without your staff chasing.

  • Reminders for the undecidedA gentle follow-up to people who asked but didn't book.
  • Camps and announcementsFree check-up camps or holiday timings to patients who opted in.
  • Marathi, Hindi or EnglishReplies in the language your patient writes in.

Set up for your kind of practice

Dental clinics

Treatments, charges and appointment requests for new and existing patients.

Skin & hair clinics

Consultations and treatments, with no promised results.

Physiotherapy

Session bookings and charges, and home visits if you offer them.

Eye, ayurveda, homeopathy & general

Doctor timings, consultation fees and appointment requests.

Pathology labs

Test prices, health packages and home-collection bookings.

Pet clinics & grooming

Vet and grooming bookings, with urgent cases sent straight to a call.

Each request reaches your staff complete

No back-and-forth to find out who it was and what they needed.

  • Patient name, reason, preferred time and number in one message
  • Every request listed in your dashboard for the morning
  • Your staff confirms by call or WhatsApp, as you do today

What happens if something goes wrong?

It's the right question to ask before you hand a new company your customers. Here's what's behind the bot.

Official WhatsApp Business API

Your bot runs on Meta's WhatsApp Cloud API, the same platform large brands use. No unofficial tools that can get your number blocked.

A registered business

NeverMiss is registered under Udyam (MSME) and based in Pune. You know who you're paying and where to find us.

Support on WhatsApp

Message +91 70040 20840 and a person replies, usually the same day. In Pune, we'll come to you.

Monthly, cancel anytime

No long contract and no setup fee. Stay because it works, not because you're locked in.

Try it free for 7 days

Run it on your own number with your own prices before you pay anything. No card needed.

Your customers stay yours

Every lead and every chat is saved in your dashboard. We never message your customers for anyone else.

One price, nothing hidden.

Pick a plan by how many WhatsApp chats you get. One root canal (₹5,000 to ₹8,000) covers two to four months of Starter. Prices exclude GST.

Starter
₹1,999 / month

about ₹67 a day

For a single clinic getting started

  • AI replies with timings and charges
  • Lead capture and callback requests
  • Instant alerts on WhatsApp
  • 1,000 AI-replied messages a month
  • 300 utility + 20 marketing broadcasts a month
Growth
Recommended
₹3,499 / month

about ₹117 a day

For clinics that want appointment requests in the chat

  • Everything in Starter
  • Appointment and test booking requests
  • Price list and clinic photos in the chat
  • Custom quick replies
  • Automatic follow-up reminders
  • 2,500 AI-replied messages a month
  • 750 utility + 50 marketing broadcasts a month
Pro
₹5,999 / month

about ₹200 a day

For busy clinics, labs and multiple doctors

  • Everything in Growth
  • 6,000 AI-replied messages a month
  • 1,500 utility + 100 marketing broadcasts a month
  • Priority support

Founding price for our first 20 customers

Everything in Growth for ₹1,999 a month, and that price stays the same for 12 months. In return, we ask for honest feedback.

₹1,999 / month

Pay monthly, or pay for 6 or 12 months and save. Every plan includes setup and support.

Questions owners ask us

Will the bot give medical advice?

No. It's set up as a front desk, not a doctor. It won't diagnose, suggest medicines or read reports, and it tells anyone describing an emergency to call 108 or go to the nearest hospital.

Can it book an exact slot with a specific doctor?

It takes an appointment request with the preferred day, time and reason, and your staff confirms it. That way your existing appointment system stays in charge.

Where is patient data kept?

Chats and requests are stored in your dashboard, behind your clinic's own login. We never message your patients for anyone else. Read our privacy policy.

We're a lab. Can it handle home collection?

Yes. Labs get a test booking flow that asks which test, when, and whether they want home collection. It only gives fasting or preparation instructions if you've added them.

Does it work for a pet clinic?

Yes. It books vet and grooming appointments, and tells owners of a seriously unwell or injured pet to call the clinic or an emergency vet straight away.

See it running for your clinic

We'll call you the same day and set it up on your own number with your real timings and charges. Free, with no commitment.

No payment for the demo. We'll call you the same day.