Bulk messaging & campaigns

Send the right WhatsApp message to the right customers.

Reminders, renewals, appointment confirmations and offers, sent through the official WhatsApp Business API to people who agreed to hear from you. Every NeverMiss plan includes a monthly allowance, or you can use bulk messaging on its own.

What businesses like yours send

Pick your business to see real examples. Each one is a ready idea inside your dashboard, with the message written for you.

Two kinds of messages

WhatsApp prices and treats them differently, so your allowance counts them separately.

Utility

About something they already have with you

Appointment and booking reminders, fee or payment due, membership renewal, report ready, timing changes, confirmations. Lower cost, so plans include plenty.

Marketing

Bringing people back or bringing new ones in

Offers, festive and wedding-season deals, new batches and workshops, launches, "we miss you" messages. Only to people who agreed to promotions, and never sent between 9 PM and 9 AM.

More than a blast

Your dashboard's Campaigns screen does the careful work for you.

Your list, your way

Upload a CSV or Excel sheet. Extra columns like due date, service or plan become details you can use in messages. Group people with tags.

Personal to each person

Every message uses that person's own name, amount, date or appointment time. You see a preview before anything goes out.

Send now or schedule

Pick a time in IST. Scheduled messages go out even when your dashboard is closed.

See what happened

Sent, delivered, read and replied for every campaign, with reasons for anything that failed. Export to Excel.

Opt-outs handled for you

Anyone who replies STOP is never messaged again until they reply START. Uploading the list again doesn't undo it.

Pay only for what's delivered

Messages that fail, or that you cancel, are returned to your allowance automatically.

Included with every NeverMiss plan

Your AI front desk plan already comes with a monthly allowance. It resets every month.

PlanUtility messagesMarketing messages
Starter300 / month20 / month
Growth750 / month50 / month
Pro1,500 / month100 / month

Plan prices depend on your type of business. See plans and prices.

Need more in a busy month?

Top-up packs

One-time and prepaid, added to your allowance straight away. Buy them in your dashboard under Plan & Billing.

  • ₹49 for 100 utility messages
  • ₹169 for 100 marketing messages

Bulk Messaging Plus ₹999/month

1,500 extra utility and 300 extra marketing messages every month, for your busiest seasons and bigger lists.

Just want bulk messaging?

Messaging plans without the AI front desk. You still get the Campaigns screen, contact lists, scheduling and reports.

Message Basic
₹799 / month

For a small list and regular reminders

  • 1,500 utility messages a month
  • 80 marketing messages a month
  • Help getting your templates approved
Message Growth
Best value
₹1,499 / month

For growing businesses with regular offers

  • 3,500 utility messages a month
  • 200 marketing messages a month
  • Help getting your templates approved
Message Pro
₹2,499 / month

For large lists and multiple branches

  • 7,000 utility messages a month
  • 400 marketing messages a month
  • Help getting your templates approved

Prices exclude GST. Upgrade to a full NeverMiss plan with the AI front desk anytime.

Questions

Who can I send messages to?

Only people who agreed to receive WhatsApp messages from your business: your customers, members, patients or students who shared their number with you for updates. Promotions need their agreement to marketing too. This keeps your number in good standing with WhatsApp.

What is a template, and do I need one?

WhatsApp lets businesses message people outside an open chat only through message formats it has approved, called templates. You write it once, with blanks for things like name and date, and WhatsApp usually approves it within minutes to a few hours. Our ready ideas include the wording, and we help you get it approved.

What happens if someone replies STOP?

They're unsubscribed straight away and get a confirmation. They won't receive any campaign from you until they reply START. They can still chat with your business normally.

Do unused messages carry over?

Your plan's allowance renews every month, and unused messages from it don't carry over.

Can I send images or documents?

Text messages with buttons work today. Templates with an image, video or document at the top are coming soon.

Is there a limit on how many people I can message in a day?

WhatsApp sets a daily limit for each number, starting around 250 people and rising as your number builds a good record. NeverMiss respects it automatically and sends the rest the next day.