Last updated: August 4, 2026
If you would like your personal data deleted from NeverMiss's systems — whether you're a business using NeverMiss, or a customer who has messaged a business's WhatsApp bot powered by NeverMiss — you can request deletion at any time using either method below.
Option 1: Email Request
Send an email to support@nevermiss.co.in with the subject line "Data Deletion Request," including:
- The WhatsApp number or account email associated with your data
- Whether you are a business client or a customer who messaged a NeverMiss-powered bot
Option 2: In-Dashboard Request (Business Clients)
If you're a business client with a NeverMiss dashboard account:
- Log in to your dashboard at nevermiss.co.in
- Go to Settings → Account
- Select Request Account & Data Deletion
- Confirm the request
This removes your business profile, configured content, and associated conversation data from our systems, subject to any legal retention requirements (for example, billing records required under Indian tax law).
What Gets Deleted
- Your account profile and login credentials
- Business configuration data (FAQs, quick replies, business info)
- Stored WhatsApp conversation history associated with your account
- Lead and contact records collected through the bot
What May Be Retained
We may retain minimal billing records (e.g., invoices, GST-related data) as required by Indian law, even after a deletion request, but this data will no longer be linked to active use of the platform.
Contact
For any questions about this process, reach out to support@nevermiss.co.in.